What can I use the address book for?

The address book gives you the opportunity to file all your contacts. All frequently used e-mail addresses should be stored in the address book, enabling you to select from a list instead of retyping the addresses every time. This is quicker and also helps avoid mistakes such as sending the e-mail to the wrong address because of a typing mistake.

The address book can also be used as a contact manager. You can file full addresses, phone and fax numbers, websites, birthdays and anniversaries to maintain comprehensive contact information about your friends, family and colleagues.

You can divide your contacts into groups and mailing lists to make sending e-mails to specific people even easier.

What is an alias?

You need to add an alias to every contact you enter in your address book. An alias is a nickname, i.e. you could file your mother as 'Mum'. When sending an e-mail, it is may be easier to look for a contact in the address book by typing the alias.

What is an attachment?

An attachment is a file sent along with an e-mail. One or more files can be attached and sent to the recipient. This is an easy way to share documents with other people. At india.com you may send as many files as you like with one e-mail, as long as they don't exceed a total of 19 MB.

What is an auto-reply?

Auto-reply allows you to automatically reply to e-mails sent to your account. You enter your own text that will then appear whenever anyone sends you an e-mail. For example holiday notices can be easily sent this way.

What is a block senders list?

A block senders list is a list of e-mail addresses known to be sources of spam. The list is used to filter out mail originating from these addresses. It also allows you to manually determine certain e-mail addresses from which no mail will be accepted.

What is an e-mail filter?

To prevent unwanted e-mail and to help you organise your incoming mail, you can set up filters to automatically direct particular e-mails into specific folders. For example, if you have a folder named "Urgent", you can create a filter to automatically direct all e-mails with the word "Urgent" in the subject line to the "Urgent" folder.

What is external mail collection?

If you have several e-mail accounts with different providers it can be stressful to have to log in to each account individually. External mail collection allows you to collect your e-mails from up to 5 accounts in one Inbox. This way you can access all your mail by logging into just one account.

What is a group in the Address Book?

You can organise the contacts in your address book in groups of people. This way you can for example have your family members in one group, colleagues in another and friends from school in a third group.

What is junkmail?

Spam is usually unsolicited e-mails, sent automatically to a large group of people who did not request the e-mail. Common forms of spam include commercial advertising, usually for dubious products, such as get-rich-quick schemes, quasi-legal services, political messages, chain letters and fake spam used to spread viruses. As well as trying to sell something to you, spammers will try to trick you into giving away some of your personal information.

What is the Junkmail folder for?
The Junkmail folder is like the inbox for spam. Incoming e-mail are automatically filtered and all spam is sent straight to the Junkmail folder. If you keep receiving spam, you can move the e-mails to the Junkmail folder manually and this way make sure the e-mail address will be filtered automatically next time.
Attention: Make sure you check your Junkmail folder if you have a minute, as sometimes non-spam e-mails are filtered as spam by mistake.
What is a Mailing list?

The user can define personal lists to organise contacts who often receive the same e-mails into mailing lists. This makes it easier for example to send e-mails to colleagues at work. You could create a mailing list containing all contacts working together on a project. When sending an e-mail you don't have to look for every single contact in the address book, but give the mailing list instead.

What are preferences?

Preferences are used to customise the appearance and operation of your account to fit your individual needs.

You can change the following settings regarding the overall appearance of your account:
  • Display of e-mail header
  • List entries per page
  • Default sorting direction by date
  • Include original e-mail content when replying
  • Save copy of outgoing e-mail in Sent folder
  • Empty Trash folder on Logout
  • Default e-mail composer
  • Full name in From field
  • Behaviour when deleting or moving an e-mail
  • Download of HTML graphics in e-mail content
  • Time zone setting
What is a signature?

If you would like to include your contact information or other standard information when you send an e-mail, you can create up to 3 custom signatures. You can pick the appropriate signature out of a list at the end of an e-mail instead of typing the same information every time you send an e-mail.

Adding an attachment
Prerequisites:

You are in the e-mail editor.

  1. In the e-mail header, click on Add attachment .
    A window allowing you to look for a file is opened.
  2. Click on the file you wish to attach to the e-mail.
  3. Click on Open .
    The name of the file appears in the header.
    Note: If you want to attach several files, repeat the steps 1 through 5.
    Note: You can attach as many files as you like with a total of 19 MB to an e-mail.
  4. Click on Send .
    Important: Make sure you only click on Send when you see the file you wish to send in the attachment window. Only then has it really been attached.
    The attachment will be sent along with your message.
Adding contacts to groups
  1. Click on the Address Book tab.
    A list with all contacts in your address book is opened.
  2. Enable the checkbox preceding the contact you wish to add to a group.
  3. Click on assign to... .
    A list of the groups you have created appears.
  4. Click on the group you wish to add the contact to.
    The group is opened.
You successfully added a contact to a group.
Adding contacts from the address book to an e-mail

You can look for e-mail addresses in your address book when writing an e-mail.

Prerequisites:

You are in the e-mail editor.

  1. Click the text search box in the left navigation bar.
  2. Type in the alias or name of the contact you are looking for and press Enter .
    Note: You can type in complete names or aliases but even the first characters are enough.
    All contacts matching the requirements you typed in appear underneath the text field.
  3. Click on the contact you wish to add.
    The e-mail address appears in the To field.
You successfully added a contact from your address book to an e-mail.
Composing a new e-mail
  1. Click on Mailbox
  2. Click on Compose Mail .
    The e-mail editor is opened.
  3. Fill in the e-mail header.
    1. In the To field, enter the e-mail address of the main recipient.
    2. To enter a copy recipient, click on the Button CC .
      The CC field appears in the e-mail header.
    3. Enter the e-mail address of the person to whom you wish to send a copy.
    4. To enter a blind copy recipient, click on the Button BCC .
      The BCC field appears in the e-mail header.
    5. Enter the e-mail address of the person to whom you wish to send a copy without letting the main recipient see this.
    6. In the Subject field, enter the subject of your e-mail.
    7. If you wish to change the Priority settings, click on Priority .
    8. Choose the priority level of your e-mail from the dropdown menu.
      You can choose between the settings Lowest , Normal and Highest .
    9. If you wish to save this e-mail, click on Save copy in Sent folder .
  4. Click into the text field.
  5. Type the contents of your e-mail.
  6. Click on Send .
Creating a new contact
  1. Click on Address Book .
    Your address book is opened.
  2. Go to the Quick add contact form on the bottom left.
  3. Fill in the form.
    1. In the Alias field, enter an alias for your contact.
    2. In the First name field, enter the first name of your contact.
    3. In the Last name field, enter the last name of your contact.
    4. In the E-Mail Address field, enter the e-mail address of your contact.
  4. Click on Add .
    The new contact appears in the contact list.
You successfully created a new contact.
Creating an e-mail filter

To help you organise your incoming mail, you can set up up to 12 filters to automatically direct particular e-mails into a specific folder.

Prerequisites:

You are on the india.com Mailbox page.

  1. Click on Options .
  2. Click on Mail Filters .
    The mail filters editor is opened.
  3. Enable the checkbox preceding the filter you would like to define.
  4. In the first drop-down menu choose which field of an e-mail header you want checked while filtering.
  5. In the second drop-down menu choose how you would like to check the information.
  6. In the text field behind the drop-down menus enter the e-mail address, name or word you would like to check the determined field for.
  7. Click on Save .
You have successfully created an e-mail filter.
Creating a new e-mail folder
  1. Click on Mailbox .
    The Folders page is opened.
  2. Click on New .
  3. In the text field enter a name for the new folder.
  4. Click on Create .
    The list of folders is updated and the new folder displayed.
Creating a new group

You can organise your contacts in groups to be able to find them more easily.

  1. Click on Address Book .
  2. Click on the Plus icon next to Groups in the left panel.
    The group editor is opened.
  3. Fill in the group information.
    1. In the Name field, enter a name for the group.
    2. In the Description field, enter a description of the new group and the kind of contacts in it.
  4. Click on Create Group .
    The group is opened.
You successfully created a new group.
Creating a new mailing list

You can organise contacts that you often send the same e-mails to in mailing lists.

  1. Click on Address Book .
  2. Click on the plus icon next to Lists .
    The mailing list editor is opened.
  3. Fill in the information on the mailing list.
    1. In the Name field, enter a name for the mailing list.
    2. In the Description field, enter a description of the new mailing list and the kind of contacts in it.
  4. Click on Create Mailing list .
    The mailing list is opened.
You successfully created a new mailing list.
Creating a signature
  1. Click on Options .
  2. Click on Signature Settings .
  3. Click on New .
  4. In the Title field, enter a title for your signature.
  5. In the Text field, enter the text for your signature.
  6. Click on Save .
    A small green info box is opened, telling you that the security question was changed successfully.
You have successfully created a signature.
Editing a contact

You can edit already existing contact information or add more information to an entry.

  1. Click on Address Book
  2. Click on the contact you want to edit.
  3. Click on Edit .
    The contact editor is opened.
  4. Edit the existing information or add some more.
  5. Click on Update contact .
You successfully updated the contact.
Editing a group

You can change the name or description of an existing group.

  1. Click on Address Book
  2. Click on the group you wish to edit.
    The group is opened and a list of the contacts is displayed.
  3. Click on Edit group .
    The group editor is opened.
  4. Edit the name or description of the group.
  5. Click on Update group .
You successfully updated the group.
Editing a mailing list

You can change the name or description of an existing mailing list.

  1. Click on Address Book
  2. Click on the mailing list you wish to edit.
    The mailing list is opened and a list of the contacts is displayed.
  3. Click on Edit Mailing list .
    The mailing list editor is opened.
  4. Edit the name or description of the mailing list.
  5. Click on Update Mailing list .
You successfully edited the mailing list.
Moving e-mails to the Junkmail folder
Prerequisites:

You are in an e-mail folder.

  1. Enable the checkbox preceding the e-mail you wish to move to the Junkmail folder
  2. Click on Spam .
The e-mail was successfully moved to the Junkmail folder.
Forwarding an e-mail
  1. Click on the e-mail you wish to forward.
    The e-mail is opened.
  2. Click on Forward .
    The e-mail editor is opened.
    Note: The subject stays the same but the prefix FW: is added.
  3. Fill in the e-mail header.
    1. In the To field, enter the e-mail address of the main recipient.
    2. Optionally enter the recipient of a copy ( CC ) or hidden copy ( BCC ) of the e-mail.
  4. Click on Send .
The e-mail is forwarded.
Refreshing your Inbox

The default time the system checks for e-mails is 15 minutes. You can change this interval as you wish, but you can also refresh the inbox manually.

Prerequisites:

You are in the Inbox folder.

Click on Check .
Your inbox checks for e-mails and displays them in the list.
Removing a contact from the Blocked Senders List
  1. Click on Options .
  2. Click on Blocked Senders .
    The Blocked Senders editor is opened.
  3. In the Blocked Senders text field, delete the e-mail address you wish to remove from the list.
You have successfully removed a contact from the Blocked Senders List and will receive mails from this address in the future.
Saving an attachment

You can save the files sent to you as attachments on your computer.

  1. Click on the e-mail you wish to view.
    Note: A paperclip symbol signalises an e-mail with an attachment.
    The e-mail is opened.
  2. Click on the file you wish to save listed in the e-mail header.
    A window is opened asking you whether to save or to open.
  3. Click on Save .
    A window is opened allowing you to choose a location to save the file.
  4. Click on the folder you wish to save the file to.
  5. Click on Save .
You have successfully saved an attachment to your computer.
Viewing your address book
Prerequisites:

You are on the Mailbox page.

Click on Address Book .
The Address Book page is opened and shows you a list of all contacts, groups and mailing lists in your address book.
Viewing an attachment

You can look at the files sent to you as attachments without saving them on your computer.

  1. Click on the e-mail you wish to view.
    Note: A paperclip symbol signalises an e-mail with an attachment.
    The e-mail is opened.
  2. Click on the file you wish to view listed in the e-mail header.
    A window is opened asking you whether to save or to open.
  3. Click on Open .
    The file is opened.
Viewing e-mails
  1. Click on Mailbox
  2. Click on Inbox in the sidemenu.
    Your inbox is opened. The e-mails are shown in a list, displaying sender, subject, date and size of each e-mail.
  3. Click on the e-mail you wish to read.
    The e-mail is opened.
Adding a contact to the Blocked Senders List
  1. Click on Options .
  2. Click on Blocked Senders .
    The Blocked Senders editor is opened.
  3. In the Blocked Senders text field, type the e-mail address you wish to add to the list.
You have successfully added a contact to the Blocked Senders List and won't receive any mails from this address in the future.
Changing your security question

You can change your security question i.e. if you have forgotten the old one. The security question is needed to retrieve a password.

  1. Click on Options .
  2. Click on Security Question .
    The Security Question window is opened.
  3. In the Security question field, enter your new security question.
  4. In the Answer field, enter the answer to your security question.
  5. In the Password field, enter the password of your account.
  6. Click on Save .
    A small green info box is opened, telling you that the security question was changed successfully.
Deleting your account

You can delete your account. All data will be removed irrevocably.

  1. Click on Options .
  2. Click on Delete Account .
  3. Click on New in the bottom right of the page.
    The Delete Account window is opened.
  4. In the Password field, enter the password of your account.
  5. Click on Delete account .
    Important: Deleting your account cannot be undone! All you e-mails and account data will be irrevocably deleted.
Disabling an e-mail filter
  1. Click on Options .
  2. Click on Mail Filters .
    The mail filters editor is opened.
  3. Disable the checkbox preceding the filter you would like to disable.
  4. Click on Save .
You have successfully disabled an e-mail filter.
Fetching e-mails from external accounts

To make it easier if you have several e-mail accounts you can get all e-mails sent to your india.com account.

  1. Click on Options .
  2. Click on External Mail .
    The External Mail page is opened.
  3. From the Provider drop-down menu, choose the provider of the account you wish to fetch e-mails from.
  4. In the User name field, enter the user name of the account you wish to fetch e-mails from.
  5. In the Password field, enter the password of the account you wish to fetch e-mails from.
  6. Check the Leave mail on external account box if you wish to keep a copy of the e-mails on the external account.
  7. Click on Save .
You have successfully added an external e-mail account, from which the e-mails will be fetched to your account.
Setting an auto-reply

Set an auto-reply to automatically reply to all e-mails sent to you.

  1. Click on Options .
  2. Click on Auto-Responder .
    The Auto-Responder page is opened.
  3. In the Auto-Responder text field, enter the text you wish to send as a reply to everyone sending an e-mail to you.
  4. Enable the Auto-Responder active checkbox if you wish to activate the Auto-Responder.
  5. Click on Save .
You have successfully set an Auto-Responder that will be sent to everyone sending an e-mail to you.
Redirecting e-mails

You can let all your e-mails be sent on to another e-mail account.

  1. Click on Options .
  2. Click on Redirect Mails .
    The Redirect Mails page is opened.
  3. Enable the Enable copy checkbox if you wish to keep a copy of the redirected e-mail in this account.
  4. In the Your secound e-mail address field, enter the e-mail address of the account you wish to redirect your e-mails to.
  5. Click on Redirect all my mail .
You have successfully redirected your e-mails.